Intermediate and Senior Technical Writer
Summary
Title: | Intermediate and Senior Technical Writer |
---|---|
ID: | 1110 |
Location: | Bangalore, India |
Department: | Content Solutions |
Description
Position Summary
Works with internal and external organizations to develop, plan and write/edit internal and external technical documentation. Work requires use of the appropriate editorial/logical methodologies and process management. Ensures that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material.
Duties and Responsibilities
- Conceptualize, research, plan, analyze, and author high quality technical documentation.
- Ability to quickly learn and adapt technology, tools, and processes in a fast paced environment.
- Lead initiatives to improve content quality and usability.
- Experience in authoring articles and topics using minimalism principles.
- Experience in Information Architecture methodologies, techniques, and implementation.
- In-depth understanding of Agile and Waterfall development methodologies.
- Strong analytical and technical aptitude to grasp complex technologies.
- Ability to disseminate information and talent across functional and geographic lines to deliver the best solutions to our customers.
- In-depth understanding of telecommunications, cloud, and networking domains.
- Ability to solve a wide range of complex problems related to creation and maintenance of documentation sets in creative and practical ways.
- Proven leadership skills in the areas of team building and mentoring junior writers.
- Advanced skills in using XML based authoring tools.
- Experience in Multimedia and Chatbot platforms.
- Ability to work with limited supervision, including: little or no supervision in the pursuit of established goals and the resolution of complex issues as they arise.
Qualifications
- Post-graduation / graduation in any one of the following streams engineering / computer application / technology (BE/ME, B Tech/M tech, BCA/MCA)
- 6 - 10 years of experience as technical writer
This opening is closed and is no longer accepting applications