Senior Technical Writer
Summary
Title:Senior Technical Writer
ID:1098
Location:Bangalore, India
Department:Content Solutions
Description

Senior Writer

 

Position Summary

 

Works with internal and external organizations to develop, plan and write/edit internal and external technical documentation. Work requires use of the appropriate editorial/logical methodologies and process management. Ensures that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material.

Duties and Responsibilities

 

  • Conceptualize, research, plan, analyze, and author high quality technical documentation.
  • Ability to quickly learn and adapt technology, tools, and processes in a fast paced environment.
  • Lead initiatives to improve content quality and usability.
  • Experience in authoring articles and topics using minimalism principles.
  • Experience in Information Architecture methodologies, techniques, and implementation.
  • In-depth understanding of Agile and Waterfall development methodologies.
  • Strong analytical and technical aptitude to grasp complex technologies. 
  • Ability to disseminate information and talent across functional and geographic lines to deliver the best solutions to our customers.
  • In-depth understanding of telecommunications, cloud, and networking domains.
  • Ability to solve a wide range of complex problems related to creation and maintenance of documentation sets in creative and practical ways.
  • Proven leadership skills in the areas of team building and mentoring junior writers.
  • Advanced skills in using XML based authoring tools.
  • Experience in Multimedia and Chatbot platforms.
  • Ability to work with limited supervision, including:  little or no supervision in the pursuit of established goals and the resolution of complex issues as they arise.

 

Qualifications

  • Post-graduation / graduation in any one of the following streams engineering / computer application / technology (BE/ME, B Tech/M tech, BCA/MCA)
  • 8 - 10 years of experience as technical writer
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