Technical Support Specialist - Avaya Experience Portal (I)
Summary
Title:Technical Support Specialist - Avaya Experience Portal (I)
ID:1088
Location:Bangalore, India
Department:Technical Support
Description

Technical support specialist (Avaya Experience portal)

 

The Innovatia group of companies deliver innovative solutions on a global scale. Our four businesses provide dynamic content solutions, high-quality technical support services, powerful procedure management, and process flow software tools. Innovatia delivers business solutions to some of the world’s leading Fortune 500 companies who recognize our commitment to value, quality and innovation.

Seeking to hire an experienced Technical support specialist, will be a key contributor of the project that provides tier 3 technical support to the leading telecommunication customer of Innovatia.

 

Key responsibilities:

  • Provide top quality technical support, troubleshooting of Information Technology networks and PBX Systems and ancillary equipment such as voicemail.

Skills and Qualifications:

  • 4 + years of experience in the troubleshooting (Break fix) on Avaya EP (IVR Support)
  • Hands on Experience with troubleshooting Avaya Unified communications Platform
  • TCP/IP (IP Networking)
  • Support of core PBX Technology and related VOIP networks.

Benefits at Innovatia:

  • Employee wellness program with focus on mental health of employee
  • Robust reward and recognition programs
  • Ample growth and learning opportunities
  • Comprehensive Health Insurance policy
  • Company Profit Share Program

 

We thank all candidates for your interest, however, only those selected for an interview will be contacted.

 

At Innovatia we are building and leveraging a best-in-class global workforce that embraces diversity, equity, and inclusion. Innovatia is an equal opportunity employer.

 

Location: Bangalore, India or Remote

 

To apply for this dynamic opportunity, upload your resume and cover letter to www.Innovatia.net/Career

This opening is closed and is no longer accepting applications
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