Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.

We are seeking a Director of Accounting – Finance Controller to lead the North America controllership function. This role oversees the full accounting lifecycle, from reconciliations through reporting, while ensuring accuracy, compliance, and adherence to U.S. GAAP.

The role is a key member of the accounting leadership team and requires a hands-on, collaborative leader with strong technical accounting expertise, financial acumen, and the ability to operate in a fast-paced, evolving environment.

Key Responsibilities

• Lead controllership activities across North America, including financial reporting, general ledger, accounts payable, payroll, treasury, and cash management.
• Oversee global close and consolidation processes, including preparation of consolidated financial statements and management reporting.
• Develop, implement, and maintain accounting policies, procedures, and internal controls.
• Coordinate and manage external audits, ensuring timely and efficient completion.
• Ensure completeness and accuracy of documentation for annual financial and statutory audits.
• Provide proactive, cross-functional support with a strong internal customer service mindset.
• Drive ERP transformations and accounting systems initiatives.
• Ensure ongoing compliance with U.S. GAAP and regulatory requirements.
• Establish best practices across accounting operations, fostering continuous improvement.
• Lead, mentor, and develop accounting teams, promoting accountability and high performance.
• Support ad hoc accounting and finance initiatives as required.

Qualifications

• Bachelor’s degree in accounting or finance; MBA and/or CPA preferred.
• 10+ years of progressive leadership experience across accounting and finance, with exposure to both public accounting and industry roles.
• Strong technical accounting foundation with deep knowledge of U.S. GAAP.
• Demonstrated ability to drive process improvements and operational efficiency.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Proven success in fast-paced, dynamic, and collaborative environments.
• Excellent communication, leadership, and stakeholder management capabilities.

Benefits at Innovatia

• Comprehensive Health Insurance policy
• Employee Wellness Program with focus on mental health
• Robust reward and recognition programs
• Company incentive programs offered
• Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off
• Ample growth and learning opportunities
• Remote work opportunities
• Focus on work/life balance
• Immigration Program supporting immigration to Canada for eligible employees

We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.