Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.

Key Responsibilities

• Design and architect Cisco Secure Access (CSA) solutions aligned with enterprise security strategy
• Lead hands-on installation, configuration, and deployment of CSA
• Plan and execute proxy-to-CSA migration using a phased, layered approach
• Translate high-level security roadmaps into practical, executable designs
• Enable platform commoditization, ensuring CSA becomes a standardized and repeatable service
• Collaborate with global stakeholders, internal teams, and technology partners
• Provide technical leadership across design, migration, and enablement phases

Key Skills & Experience Required

• Cisco Secure Access (CSA) architecture, design, and implementation experience
• Hands-on capability to design, install, deploy, and operationalize CSA in an enterprise environment
• Strong experience with proxy technologies and secure access platforms
• Proven experience migrating from existing proxy solutions to CSA, including:
  • Cisco Umbrella → Cisco Secure Access (preferred)
  • Zscaler → Cisco Secure Access
  • Any enterprise proxy solution → CSA
• Experience working with Secure Service Edge (SSE) / SASE-style architectures
• Ability to plan and execute phased / staggered migration approaches (layer-by-layer adoption)
• Experience working with early-adopter technologies and evolving vendor roadmaps
• Capability to commoditize the platform - transition CSA from project implementation to a standardized, scalable service
• Strong understanding of enterprise network security transformation initiatives
• Ability to think independently and critically without detailed step-by-step guidance
• Senior-level profile - SME / Architect grade resource with ownership mindset

Benefits at Innovatia

• Comprehensive Health Insurance policy
• Employee Wellness Program with focus on mental health
• Robust reward and recognition programs
• Company incentive programs offered
• Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off
• Ample growth and learning opportunities
• Remote work opportunities
• Focus on work/life balance
• Immigration Program supporting immigration to Canada for eligible employees

We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.